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The Company

tanazeel is an online retailer selling goods specialising in the commercialisation of watches and watch accessories which operates in the city of Birmingham in the United Kingdom.

Privacy 

The online store complies with The Data Protection Act 2018 set by the Government of the United Kingdom over the use of personal information. The company also promotes internally, a culture and a code of strict confidentiality so that people’s information is not given to any third party and remains within the organisation for the only purpose of serving the customer better. More details regarding this can be found by clicking on the following link: https://www.gov.uk/data-protection.

Returns & Refunds

The item(s) can be returned within 60 days without any valid reason in their original state and packages. Beyond that, the item(s) is under a one-year seller guarantee from the day of purchase. Should you have any difficulties returning you item, you can contact the store at [email protected] or on +44 07482271567 to request a free return label and any other sort of assistance.

UK order can be returned to PO box 17457, Birmingham B9 9NS, United Kingdom.

International order can be returned to ‘British Return Goods’, tanazeel, 17457, Birmingham B9 9NS, United Kingdom.

Upon receipt of your return, the refund would be processed immediately and an email notification would be sent. If you then have any difficulties receiving your funds, please contact the store at [email protected] or on +44 07482271567.

Shipping Methods

UK orders are normally sent by Royal 1st class signed for. The delivery timescale is usually 1-3 working days. The Royal Mail special delivery method is also available at checkout and takes 24 hours to arrive.

International orders are normally sent via Royal Mail International signed for and takes around 5-7 working days to arrive. DHL express can also be selected at checkout and takes 1-3 working days worldwide.

United Kingdom

International

Further Help

Additional help can be obtained by contacting the store at [email protected] or on +44 07482271567.